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Incident Response

Emergency containment, forensic investigation, and post-incident hardening.

15 min emergency response MSSP

When minutes matter most

Incident response is not measured in hours. It is measured in how far an attacker gets before you stop them. Most organisations discover breaches weeks after the initial compromise — through a ransom note, a customer complaint, or a notification from law enforcement. Cynteri cuts that timeline with a retainer model that puts a response team on standby before anything happens. When an incident occurs, we contain, collect evidence, determine root cause, and help you communicate with stakeholders including regulators.

Response methodology

Every engagement follows a defined lifecycle: identification, containment, eradication, recovery, and post-incident review. We coordinate with your internal teams, legal counsel, and any third parties involved. Forensic collection targets the evidence needed to understand the full scope of the compromise while preserving chain of custody. Once the immediate threat is contained, we produce a root-cause analysis and implement hardening measures to prevent the same attack path from being used again.

What is included
  • Emergency containment and eradication with coordinated cross-team response
  • Forensic collection, malware analysis, and root-cause determination
  • Regulatory breach notification support and stakeholder coordination
  • Post-incident environment hardening to prevent recurrence
What is not included
  • Long-term forensic data retention
Tools and platforms we operate
CrowdStrikeVelociraptorFTKCustom IR tooling
Talk to an engineer

Tell us what needs protection.
Thirty minutes. No slide deck.

You will talk to a senior engineer on the team that would actually defend your stack — not a sales development rep.

  • No NDA required for the first call
  • We will send a written summary within 24h
  • If we are not a fit, we will tell you who is

We will not put you on a drip campaign.